Starting, Buying, Selling, and Perpetuating Insurance Agencies
Insurance Agency Growth & Performance Standards
Hiring, Managing and Compensating Insurance Agency Personnel
The Pulse of Customer Service: A Profile of Insurance Industry Customer Service Personnel
Producer Profile: Compensation, Production, and Responsibilities—Digital PDF
Producer Profile: Compensation, Production, and Responsibilities
Starting, Buying, Selling, and Perpetuating Insurance Agencies—Digital PDF
Critical Factors Affecting Agency Value (3rd edition)